Hey guys,
I've got what seems to be a unique planner problem with my Samsung HD box.
Admittedly I have yet to try Copy+, so this isn't technically a Copy+ support query, sorry.
I am about to nip back to the office to borrow a USB enclousure to actually try copy+ though!
Stuart appears to be somewhat of a rockstar of Sky planner problem resolution.
Yesterday while it was recording something I went to view something recorded but instead of series being compressed into single entries I had both the compressed item (with shows inside) and the shows shown in the main list.
No sorting option made any difference.
As it was recording at the time I tried to put the box into standby. The screen output ended but the box did not go into standby, the green light stayed on. The box reacted to the remote but did not do anything.
After half an hour of this the program being recorded had long since finished but the record red light and green standby/power light was also still on, I decided to power cycle the box.
Eventually it came back, but the planner was still "weird" and any attempt to play *anything* just freezes the box. The audio of the program that was being viewed live stayed on, but the recorded program just did not play. Also now the box again reacts to the remote but does not do *anything*.
This evening I have tried a software update, and tried a rebuild twice however both times it's failed to get past the "housekeeping" stage, and as with recording playback the light on the box blinks when using the remote and the audio of the channel being viewed but otherwise it's completely locked.
Can somebody help me out please?
Mike