Cannot read source drive Sky+ PVR3 (Thomson)

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Cannot read source drive Sky+ PVR3 (Thomson)

Postby futur1sm » Wed Aug 07, 2013 10:58 am

I am trying to recover some recorded shows from a Sky+ box that has experienced a power supply failure (flickering red light). When I have connected the disk to the computer it appears and is mounted though when loading in Copy+ I receive an error: "Not a valid XTV file system for UK - Sky+/SkyHD!"

Unfortunately, the box I can restore to is not the same as this one (Thomson DSR8210) - it is an Amstrad DRX280 so I believe the Endian format will need to be changed. The drive is browseable and does have files/folders within. I believe that the planner is corrupt in some way.

Attached is the log file Copy+ generated:

Code: Select all
XTV platform type set to 0
Version checking...
Current Version = 1.2.0.8
New version = 1.2.0.8
Program_Change_Info:
Essential fixes for transfer to Sky+HD 1TB boxes - Please see the Copy+ forums for details
Download URL = http://www.skycopyplus.co.uk/includes/download.php?id=56&src=pad&so=au
No update required
CDiskDevices Start..
GetFriendlyName=HGST HTS725050A7E630
VolumePath=\\?\ide#diskhgst_hts725050a7e630____________________gh2zb550#4&24dc94&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
InstanceID=PCI\VEN_8086&DEV_1E03&SUBSYS_21F617AA&REV_04\3&42FFD25&0&FA
HubID=ACPI\PNP0A08\2&DABA3FF&4
This is not a USB device
GetFriendlyName=ST316021 2ACE USB Device
VolumePath=\\?\usbstor#disk&ven_st316021&prod_2ace&rev_a#22225632b141&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
InstanceID=USB\VID_152D&PID_2338\22225632B141
HubID=IUSB3\ROOT_HUB30\4&136A1044&0
This is not a USB device
CDiskDevices End
Enumerate drive 0,0: HGST HTS725050A7E630
CreateFile OPEN_EXISTING called \\.\PHYSICALDRIVE0
CreateFile returned handle=00000188 and error=The operation completed successfully (0)
Drive 0:  500 GB 
Close drive handle 00000188
Enumerate drive 1,1: ST316021 2ACE USB Device
CreateFile OPEN_EXISTING called \\.\PHYSICALDRIVE1
CreateFile returned handle=00000188 and error=The operation completed successfully (0)
Drive 1:  160 GB  FAT32 LBA Partition
     R_LBA lba=0000003f len=00000001
*** VALID SKY+/XTV DRIVE ***
CALC DRIVE INFO:
    LBA size  = 12a19eb0
    LBA start = 0000003f
    LBA end   = 12a19eaf
    LBA total = 12a1874f
    LBA ffat  = 0000005f
    LBA data  = 00012a71
    LBA video = 005f6471
    FFAT clus = 4882803
    FFAT sect = 38153
    VFAT clus = 101838
    VFAT sect = 832
    VFAT rsvd = 26
     R_LBA lba=0000005f len=00009509
     R_LBA lba=00012a71 len=00000340
Close drive handle 00000188
CreateFile OPEN_EXISTING called \\.\PHYSICALDRIVE1
CreateFile returned handle=00000168 and error=The operation completed successfully (0)
Drive 1:  160 GB  FAT32 LBA Partition
     R_LBA lba=0000003f len=00000001
*** VALID SKY+/XTV DRIVE ***
CALC DRIVE INFO:
    LBA size  = 12a19eb0
    LBA start = 0000003f
    LBA end   = 12a19eaf
    LBA total = 12a1874f
    LBA ffat  = 0000005f
    LBA data  = 00012a71
    LBA video = 005f6471
    FFAT clus = 4882803
    FFAT sect = 38153
    VFAT clus = 101838
    VFAT sect = 832
    VFAT rsvd = 26
     R_LBA lba=0000005f len=00009509
     R_LBA lba=00012a71 len=00000340
Reading planner file for recording entries...
   R_FFatChain clust=28 count=1
     R_LBA lba=000130f1 len=00000040
XSETUP.DBF and XSETUP.DB3 both present
Date/Time stamps XSETUP.DBF=43045b72 XSETUP.DB3=43045b71
XSETUP.DBF latest - Using JOPA...
Only JOPA present
Standard byte aligned V2 DBF database format
GetFFatChainLen ulClust=000003ea
  -> 000003eb
  -> 000003ec
  -> 000003ed
  -> 000003ee
  -> 000003ef
  -> 000003f0
  -> 000003f1
  -> 000003f2
  -> 000003f3
  -> 000003f4
  -> 000003f5
  -> 000003f6
  -> 000003f7
  -> 000003f8
  -> 000003f9
  -> 000003fa
  -> 000003fb
  -> 000003fc
  -> 000003fd
  -> 000003fe
  -> 000003ff
  -> 00000400
  -> 00000401
  -> 00000402
  -> 00000403
  -> 00000404
  -> 00000405
  -> 00000406
  -> 00000407
  -> 00000408
  -> 00000409
  -> 0000040a
  -> 0000040b
  -> 0000040c
  -> 0000040d
  -> 0000040e
  -> 0000040f
  -> 00000410
  -> 00000411
  -> 00000412
  -> 00000413
  -> 00000414
  -> 00000415
  -> 00000416
  -> 00000417
  -> 00000418
  -> 00000419
  -> 0000041a
  -> 0000041b
  -> 0000041c
  -> 0000041d
  -> 0000041e
  -> 0000041f
  -> 00000420
  -> 00000421
  -> 00000422
  -> 00000423
  -> 00000424
  -> 00000425
  -> 00000426
  -> 00000427
  -> 00000428
  -> 00000517
  -> 0000051a
  -> 0fffffff
ulLen=00000041
   R_FFatChain clust=1002 count=65
     R_LBA lba=00022471 len=00000fc0
     R_LBA lba=00026fb1 len=00000040
     R_LBA lba=00027071 len=00000040
JOPA is LITTLE endian
Determine users geographic location...
UserGeoID=242 GB
User Country Code GB 0
Testing JOPA for UK Sky+ EPG 5.07.u layout...
Testing JOPA for UK Sky+HD EPG8.xx layout...
Testing JOPA for UK Sky+HD EPG7.xx layout...
Testing JOPA for UK Sky+ EPG5.xx layout...
Testing JOPA for UK Sky+ EPG4.xx layout...
Testing JOPA for UK Sky+ EPG3.xx layout...
JOPA tag list does not match any known XTV layout
Close drive handle 00000168
CDiskDevices Start..
GetFriendlyName=HGST HTS725050A7E630
VolumePath=\\?\ide#diskhgst_hts725050a7e630____________________gh2zb550#4&24dc94&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
InstanceID=PCI\VEN_8086&DEV_1E03&SUBSYS_21F617AA&REV_04\3&42FFD25&0&FA
HubID=ACPI\PNP0A08\2&DABA3FF&4
This is not a USB device
GetFriendlyName=ST316021 2ACE USB Device
VolumePath=\\?\usbstor#disk&ven_st316021&prod_2ace&rev_a#22225632b141&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
InstanceID=USB\VID_152D&PID_2338\22225632B141
HubID=IUSB3\ROOT_HUB30\4&136A1044&0
This is not a USB device
CDiskDevices End
Enumerate drive 0,0: HGST HTS725050A7E630
CreateFile OPEN_EXISTING called \\.\PHYSICALDRIVE0
CreateFile returned handle=000003e8 and error=The operation completed successfully (0)
Drive 0:  500 GB 
Close drive handle 000003e8
Enumerate drive 1,1: ST316021 2ACE USB Device
CreateFile OPEN_EXISTING called \\.\PHYSICALDRIVE1
CreateFile returned handle=000003e8 and error=The operation completed successfully (0)
Drive 1:  160 GB  FAT32 LBA Partition
     R_LBA lba=0000003f len=00000001
*** VALID SKY+/XTV DRIVE ***
CALC DRIVE INFO:
    LBA size  = 12a19eb0
    LBA start = 0000003f
    LBA end   = 12a19eaf
    LBA total = 12a1874f
    LBA ffat  = 0000005f
    LBA data  = 00012a71
    LBA video = 005f6471
    FFAT clus = 4882803
    FFAT sect = 38153
    VFAT clus = 101838
    VFAT sect = 832
    VFAT rsvd = 26
     R_LBA lba=0000005f len=00009509
     R_LBA lba=00012a71 len=00000340
Close drive handle 000003e8

Any help is greatly appreciated as this drive has some recordings which have been kept since Circa 2007. :shock:
futur1sm
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Re: Cannot read source drive Sky+ PVR3 (Thomson)

Postby pcbbc » Wed Aug 07, 2013 11:15 am

I've sent you an e-mail so you can send me your planner database file (JOPA).
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Re: Cannot read source drive Sky+ PVR3 (Thomson)

Postby futur1sm » Thu Aug 08, 2013 6:31 pm

Just to update this thread for anyone who may run into a similar issue:

Stuart kindly looked at my JOPA file and let me know that there was in fact no issue with them, the problem turned out to be with my XSETUP.DBF and XSETUP.DB3 file throwing Copy+ in the wrong direction. They appeared to have been modified on the day the box failed whereas JOPA had an earlier timestamp. These were renamed and Copy+ loaded the information from the JOPA file correctly allowing me to recover the data from the disk for the replacement Sky+ box.

Thanks once again for your swift help Stuart!
futur1sm
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Re: Cannot read source drive Sky+ PVR3 (Thomson)

Postby pcbbc » Fri Aug 09, 2013 11:27 am

No problem.
Glad you are sorted, and thanks for your subsequent donation!
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